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Tag Archives: tech support

Collecting Tech Support Data – Thinking Outside the Box

Written by: Bryce Hooper, Application Engineer Sometimes we just can’t collect enough or the right data to determine what our issue may be. In that case, we have to think outside the box to capture what we’re doing or how … Continue reading

Collecting Support Information for PDM

Written by: Bryce Hooper, Application Engineer Eventually, we will all have issues or need some support with our vault. It’s inevitable. To get the best help, we need to be able to describe our issues and pass along relevant information. … Continue reading

Employee Spotlight: Jerald Staley

DASI LIFE What is your role at DASI? Help Desk Support Manager

Get Answers Fast: DASI Help Desk

Ever have those problems where you really are sure where to turn? Have you ever wondered how to do a specific function in SOLIDWORKS or SOLIDWORKS Electrical but not sure how to do it? For those of you who do … Continue reading