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Tag Archives: technical support

Collecting Tech Support Data – Thinking Outside the Box

Written by: Bryce Hooper, Application Engineer Sometimes we just can’t collect enough or the right data to determine what our issue may be. In that case, we have to think outside the box to capture what we’re doing or how … Continue reading

Collecting Support Information for PDM

Written by: Bryce Hooper, Application Engineer Eventually, we will all have issues or need some support with our vault. It’s inevitable. To get the best help, we need to be able to describe our issues and pass along relevant information. … Continue reading

Why Add Subscription?

Written by Lynnette Coleman, Subscription Services Why do you have insurance on your vehicle? Not because you like spending the money every year, and not because you are planning on crashing into a snow-filled ditch. No, you get insurance because … Continue reading

DASI Holiday Closing

DASI Solutions will be closed December 24-25th and January 1st for the holidays. During these days, we will only be able to respond to urgent cases via telephone call back.